Privacy Policy

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our products, or otherwise contact us. The personal information we collect may include names, email addresses, phone numbers, job titles, company affiliations, and any other information you choose to provide.

1.2 Usage Information

When you access our platform, we may automatically collect certain information about your device and usage patterns. This includes IP addresses, browser types, referring/exit pages, operating systems, date/time stamps, clickstream data, and general platform usage statistics.

1.3 Infrastructure and Technical Data

If you use our infrastructure provisioning services, we collect technical information necessary to provide these services, such as configuration details, resource utilization metrics, and performance data. This information is used solely for providing, maintaining, and improving our services.

2.1 Provide and Maintain Services

We use the information we collect to provide, maintain, and improve our services, including infrastructure provisioning, security monitoring, and technical support.

2.2 Communication

We may use your contact information to communicate with you about our services, respond to inquiries, and provide customer support. With your consent, we may also send marketing communications about new features, products, or events.

2.3 Analytics and Improvement

We analyze usage patterns and performance metrics to enhance our platform's functionality, develop new features, and optimize user experience.

2.4 Security and Compliance

We use collected information to detect, prevent, and address technical issues, security threats, and potential policy violations.

3.1 Service Providers

We may share information with third-party vendors, consultants, and service providers who need access to such information to carry out work on our behalf. These parties are obligated to maintain the confidentiality and security of your information.

3.2 Compliance with Laws

We may disclose information if required to do so by law or in response to valid requests from public authorities (e.g., court orders, government requests).

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

4.1 Security Measures

We implement appropriate technical and organizational measures to protect the security of your personal information. These include encryption, access controls, secure infrastructure, and regular security assessments.

4.2 Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

4.3 Breach Notification

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws and regulations.

5.1 Access and Control

You have the right to access, correct, update, or request deletion of your personal information. You can manage many aspects of your information directly through your account settings or by contacting us.

5.2 Marketing Communications

You can opt out of receiving marketing communications from us by using the unsubscribe link in our emails or by contacting us directly.

5.3 Cookies and Tracking

Most web browsers are set to accept cookies by default. You can set your browser to remove or reject cookies, but this may affect certain features of our website.

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from your country's laws. We implement appropriate safeguards to ensure your information remains protected wherever it is processed.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete such information as quickly as possible.

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at [email protected] or by mail at 548 Market St, PMB 57274, San Francisco, California, 94104-5401 US.